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smcVictoriaHere’s a comment I posted to my friend Raul Pacheco-Vega’s blog, Hummingbird604. He was asking for some more opportunities for the Vancouver online community to discuss at a deeper level the many issues our evolving use of social media raises.  I’ll comment a bit more, but here’s what I posted following his article.

Has the Vancouver social media community considered starting a chapter of the Social Media Club? I know it’s “yet another thing” for many people, but its whole mission is to have these conversations, both in person and online. It has benefited the Victoria community enormously for these reasons:
1) The larger organization is a wonderful space to share local discussions and “lessons learned”, and the arrangement is reciprocal, with wider discussions seeding the local level too.
2) It encompasses the full spectrum of social media – not just blogging, not just the “flavour of the month” – and many of our discussions are applicable across platforms.
3) It is becoming a recognized brand in itself. As a communications professional engaged in social media, I’d like to visit chapters in other towns. Are there great people visiting Vancouver who are missing connections because they don’t know where to look?

Since Paul Holmes and I founded the Victoria chapter (the first in Canada!) six months ago, I have been continually amazed by the quality of discussion and the building of community that takes place when we meet.  We’ve gone from 15 people to nearly 40 at the last event, and the momentum keeps building. We’re preparing for a very big event Sept 22nd, when we welcome n2y4 award winner Joe Solomon to talk about “Movement Building in a Connected Age”.  That deserves its own post, so expect to see more here about that talk this week.

At the same time, meetups, tweetups, an Open Coffee group and DemoCamp all add to our knowledge base and our contact files.  (For people who spend a lot of time behind screens, we sure like to meet!) At each event I’ve been to, I’ve come home feeling like I’ve shared a lot and learned far more.

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twitterTwitter has a few “special powers” as social media. In particular, it’s a powerful grapevine, thanks to the evolution of the beloved “retweet”, also known as RT. But how does a retweet work? Where are the rules for retweeting?

Like much that is Twitter, or many other forms of human intercourse, the rules aren’t written down – you pick them up from the other kids on the playground. That can be tricky when you are new. So here are the “retweet rules”, as I have learned them. Please feel free to add your take on them in the comments.

1. Please acknowledge the source tweet. The first example is the standard form, created by many applications that give you a one-click retweet.  If you are using Twitter in the Twitter.com web format, copy and paste the tweet, and type “RT” at the beginning. RT stands for retweet.  Like this:

Wordspring: RT @yyjtwestival Tickets now available online for #yyjtwestival http://www.amiando.com/YYJTWESTIVAL.html

Or, if you want the news to come first, massage it like this:

Wordspring: Tickets now available online for #yyjtwestival http://www.amiando.com/YYJTWESTIVAL.html (via @yyjtwestival)

Failing to quote your source is intellectual theft and plain rude.  ALWAYS acknowledge where you obtained your information,  even if you have to adapt the wording a bit to make it fit into 140 characters.  More on that below.

2. If it’s a quote, use the source of the quotation as well as the source of the tweet.

Wordspring: An opinion should be the result of thought, not a substitute for it. – Jef Mallett (via @hummingbird604)

Or this:

Wordspring: RT @hummingbird604 An opinion should be the result of thought, not a substitute for it. – Jef Mallett

In that case, I retweeted @hummingbird604 quoting another source who isn’t necessarily on Twitter, or even alive.  I see a lot of Winston Churchill and Oscar Wilde on Twitter, and I suspect they would have taken to the medium like Barack Obama and Stephen Fry, respectively.  But I digress.

3.  It adds personality to append your own comment, particularly where it isn’t just a “ditto”, but adds more information. I frequently see people using arrows –>  or ~, or something else that says “my comment”.  Like this:

Wordspring: RT @yyjtwestival Tickets now available online for #yyjtwestival http://www.amiando.com/YYJTWESTIVAL.html ~ I’m going!!

Or this:

Wordspring: Got mine! –> RT @yyjtwestival Tickets now available online for #yyjtwestival http://www.amiando.com/YYJTWESTIVAL.html

4.  When it’s a retweet of a retweet, things get a little more complicated. You can include the middleman (person?) or not.  I like to thank the messenger with an acknowledgement if there is the room.

Wordspring: RT @jodie_nodes @cpudan @lacouvee Announcing the 1st family friendly #victoriatweetup Sun Sept 13 1pm Witty’s Lagoon. #yyj (via @mikevardy)

But if that is getting a little bit crazy, and you feel you are losing the message in so many acknowledgements it’s beginning to read like an Oscar acceptance speech, I’d go with the one closest to the message:

Wordspring: RT @lacouvee Announcing the 1st family friendly #victoriatweetup Sun Sept 13 1pm Witty’s Lagoon. #yyj <– The Twitter grapevine is working hard today!

See how I slipped a comment in there that basically says “a lot of people are talking about this”?  That’s a lot friendlier to read than the grocery list of chatty Victoria twitterers.

5.  You can adapt and retweet – with caution. At times, somebody has written a tweet that you like, or that contains good information, and it’s just too darn long to fit into your 140 characters along with their name.  This is where the “adapted retweet” comes in.  Be as true as you can to the meaning of the tweet, edit and send.  But beware.  If you mangle someone’s meaning, it’s better to leave it alone.  Here’s one that is 10 characters too long when I just press RT:

Wordspring: RT @Veribatim I am amused at how many comments I get on Facebook whenever I mention alcohol. I’m writing this down as a black-hat optimization tactic.

Some shortening is in order!

Wordspring: RT @Veribatim Amused at how many comments I get on FB whenever I mention alcohol. Writing this down as a black-hat optimization tactic.

You can also shorten links with a URL shortener.  It can turn http://www.amiando.com/YYJTWESTIVAL.html into http://bit.ly/2RESR Dozens exist, and you can access them on their own websites – Paul Holmes has one at tweeting.ca, or you can use the ones that come with the large variety of Twitter applications out there.

I hope I don’t need to add how WRONG it would be to switch someone else’s link to one that points to your stuff, or ANYTHING other than the original link.  That is called link hijacking and it ought to mean the end of your Twitter career if you ever do it.

There you are – the subtleties of the retweet!

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CB006501

Catherine’s note: before I met Mike Williams of www.coastalclicks.com I’d hear the words “pay per click” and my eyes would glaze over.  It’s one aspect of on-line marketing I figured I just didn’t need to know about.  But now that I am working with a number of businesses who ask me about PPC and SEO in addition to their social media campaigns – it just makes sense to know about all the tools in the online marketing bag.  Here are four ways that Mike uses his PPC know-how to get you in front of the people who want your product or service, without wasting your hard-earned marketing dollars.  Go Mike!

If you know anything about pay per click (PPC) marketing, you know that it’s more than just keywords.

Many inexperienced marketers using PPC search marketing put heavy weighting on keywords. Don’t get me wrong, keywords are important, but you can get a lot of traffic and conversions without any keywords at all.

Consider these other aspects of PPC:

Content Network
Google has an entire network of sites displaying their ads on publisher sites. It’s called Google Adsense. Google takes the groupings of keywords in your PPC campaign and places your ads on relevant sites. And, since it’s based on your keywords the traffic is still highly relevant and targeted. Oh, and the clicks can be cheaper and convert better than search driven traffic!

Site Placement
A few years ago Google introduced site-targeted ads. You can now choose sites for your ad to appear on by selecting the URL’s that you want to display your ad. The entire system is built on the Google Adsense platform. So when you find sites through the content network you can then choose them in the site placement system and manage your ads directly on that site.

Landing Pages
Beyond keywords, content and placements (among many other elements of a campaign) there are landing pages. Most people who perform PPC don’t take landing pages seriously and don’t look to this as an area to improve their campaign. But, it is by far the most important part of your campaign and delivers the best possible percentage increase in ROI. Also, you need to give users what they are searching for, so your landing page should match what they’ve searched for or a site they’ve come from. Oh, and don’t forget the quality score improvements you’ll receive with relevant landing pages!

Negative Keywords
I’m not sure who said it but “He (or she) who has the best negative keywords, wins!”. This couldn’t be more true. Take for example if you wanted to advertise on the keyword “dice” to sell playing dice. Just type “dice” into the search box and Google, but don’t hit search, and see what Google suggests. Do you really want to advertise on “dice.com”, “andrew dice clay”, “dice lyrics”? Probably not, so add these as negative keywords. Stop wasting ad spend on keywords and sites that aren’t relevant, ad them as negative keywords and avoid that traffic.

PPC is more than words and its more than what I’ve described here. So, don’t just “dabble” in PPC, find out how to dominate!

CC
Mike Williams is Co-Founder of Coastal Clicks Media Inc., an online marketing agency in Victoria, BC focused on PPC marketing that delivers leads, sales, branding and results for clients.
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